Live chat has a lot going for it, from convenience to near real-time responses. .
Before you set up a world-class live chat support line, you need to implement live chat best services within your customer support department. We consider it practically a minimum requirement for businesses that offers the best customer experience. It is often more convenient than voice support and quicker than email.
At Teknowise, we enable Chat Support functionality to operate efficiently and to respond to common questions.
We can manage multiple, concurrent conversations.
On average, Teknowise handles over 18 Chats Support messages an hour and more than 7 million in a month!
As per our capability, we offer chat and email support to our clients. We focus on a prompt response to the customer satisfaction level.
Following-up every query and issue without any delay, we handle the grievances and questions of customers to give business an edge over competitors.
Our team of email support and chat service agents doesn’t hesitate to go the extra mile, as the main aim is uplifting customer experience.
We can easily deal with support requests coming via email, live chat, etc.
Experienced and professional, our agents will ensure that customers aren’t ever disappointed or dissatisfied.
We have been keeping the trust of our clients. So, if you are really seeking a prominent email & chat support service provider please join us.
Technical support services are all about educating customers on technicalities of different products and helping them in resolving an issue when the product malfunctions.
Helpdesk receives technical issues through ticketing system. Tickets are raised via calls or emails and it's support team addresses each ticket one by one.
Currently, email & chat support channels are the two major service mediums where customers prefer to avail solutions. However, delivering fabulous email and chat support service experience aren’t easy, until all the necessary resources are present at your disposal.